General Impression
Staff
We believe that a good company consists of well-educated and experienced people. Our industry-recognized experts have a wide range of experiences gained through consulting and direct positions at various business levels, including but not limited to: Fortune 500’s, start-ups, non-profits, and government organizations.
Our team members hold degrees from the most prestigious schools, as well as certificates from the top industry leaders, thus assisting us in building strong relationships while giving confidence to our clients and partners. We interact with a wide variety of organizations to ensure that we always have access to the knowledge, skills, and research that our clients need to be successful.
Mission
Years ago, our founders realized that many online service providers lacked the skills and vision needed to provide truly integrated, holistic, and flexible online solutions. In addition, these mavericks realized that many businesses were paying far too much money for far too little results.
That’s why in 2002 they launched MochaHost – The Online Central.
MochaHost is located in the heart of Silicon Valley ( San Jose, California ); specializing in providing professional hosting, web design, e-commerce, and Internet promotion services. At MochaHost, we believe that the key to success is to provide professional services at a well balanced price.
Hosting Plans
Many hosting companies nowadays offer one cheap hosting plan that supposedly fits all of the consumer’s requirements. Most of these clients/consumers do not know what their current and future needs are, thus when making a decision, the result is a solution that will not allow their company to grow, or provide the company with the necessary set of services needed to perform. We want to ensure that you select the plan that will provide you with the most valuable price/service combination while excluding the time and hassle of trying different options.
– We guarantee a 100% UPTIME we will give you a discount, or even provide you with a month of FREE service, if we fail to meet this guarantee. Click here for the details
– We monitor our servers 24/7, using the latest technologies available, and apply strict security policies to make sure that your information is always available to you and your clients while maintaining safety and confidentiality.
– Our data centers (SAS 70 Type II certified) are equipped with multiple backbone Internet lines, backup power diesel generators, backup tape libraries, 24/7 surveillance ensuring speed, safety, and redundancy.
– We have a 180 DAYS RISK FREE guarantee on ALL shared, reseller & VPS plans. There is no risk for you to sign up and try our great service! Click here for the details.
– We are the ONLY hosting company that offers you a Price Guarantee and LifeTime Discount. Click here for the details.
– Our customer satisfaction rate is at 98% as based on our latest customer survey
– We offer both Linux and Microsoft Windows shared web hosting plans. In addition if you outgrow your hosting needs – do offer VPS and Dedicated Cloud servers and custom business solutions which will take your business to the next level.
– You can host unlimited parked domains and unlimited sites within the same account depending on the selected hosting plan. We also have Reseller program with support for unlimited sites !
– We stay on top of the latest technologies, and provide support for applications such as: PHP 5 , ASP.NET, Python, Perl, MySQL 5, MS SQL, MS Access, Ruby on Rails, and JSP.
– All of our plans are e-Commerce ready, and come with a FREE shopping cart (Magento, ZenCart, CubeCart, oscommerce). We also offer merchant services with discounted rates, and special promotions on SSL certificates.
– All of our plans include a free Google AdWords credit (up to $100) and free advertising credit from Yahoo SearchMarketing. For more info click here.
– We have 24/7 technical support, interactive step-by-step tutorials, and an extensive knowledge-base area. We can even provide you with assistance in transferring your site to us when needed.
– All of our plans include a FREE Site Builder with 500+ professional templates, or you have the option to sign up for one of our custom design packages.
– In addition, we offer custom application development, merchant, & Internet marketing services. We can provide you with professional assistance – when you need it.
As an existing customer, you will receive a 20% discount on any additional accounts.
100% Network & Server Uptime Guarantee (SLA)
We provide you with a 100% uptime guarantee which covers the availability of our servers, as well as all network components in all of our data centers.
MochaHost guarantees that our data center network will be available 100% of the time and there will be no network interruption from our network backbone to our upstream providers at any time in a given month.
Our guarantee excludes the following situations:
* Interruptions or failure of individual client services/accounts caused by the client’s: employees/customers, configuration errors, 3rd party software errors, client abuse or excessive utilization of resources
* Scheduled maintenance time
* Problems outside of our network
* Malicious activities such as Denial of Services attack
Downtime or outages are measured as the total length of time of the unplanned interruption in service availability in a calendar month. All non-scheduled downtime or outages are tracked via our Server & Network Status.
Scheduled Maintenance
We believe that a good company consists of well-educated and experienced people. Our industry-recognized experts have a wide range of experiences gained through consulting and direct positions at various business levels, including but not limited to: Fortune 500’s, start-ups, non-profits, and government organizations.
Scheduled maintenance is performed with an advanced notice send via email during off peak hours (usually over the weekend) with the sole purpose of network/hardware upgrades, or replacement of any equipment in order to provide you with a better service.
TRY OUR GREAT SERVICE FOR 180 DAYS RISK FREE (SHARED, RESELLER, & VPS HOSTING PLANS)
What is Mocha Lightning Fast Guarantee
We are the only hosting company which offers a site performance guarantee in a shared hosting environment! We guarantee that your web sites will load faster and smoother than any other shared hosting provider, thus improving your web visitors experience and increasing the time your visitor spends on your site which ultimately leads to higher conversions.
Using a combination of proprietary software and hardware technologies along with advanced system administration techniques, we are able to offer a faster hosting environment, thus offering you and your visitors a better overall web experience.
On average, our clients see a performance improvement (in terms of page load time and initial page response time) in the range of 20% to 200%, depending on the site size and number of hits per day. The busier the site, the higher the gain in speed.
Don’t forget that if your site does not load immediately, your web visitors will most likely leave your page past the first click!
Complimentary 100% FREE Service
Poor site performance is the no. 1 issue shared hosting clients face on a daily basis. Improving the performance of an already slow server is the biggest challenge for a shared hosting provider!
Through our state of the art, next generation hosting platform, we are able to offer shared hosting with superb performance and stability guarded by a real time load protection against malicious activities or peak loads.
Our Mocha Load Protection guards in real time the server’s most important resources, and protects against:
High Memory usage – mostly result of memory leaks in buggy applications hosted by other shared clients; or shared sites being under malicious attack. Our system will detect and isolate in real time any abnormal memory usage, thus protecting the rest of the sites/users hosted on our shared servers
High CPU usage – caused by other shared sites/users which in 100% of the time will have a DIRECT impact on your site performance regardless of the speed of the shared server. Our system will detect and isolate any peak loads in real time, thus providing your site with a faster and more consistent performance.
High I/O activities – commonly a result of High CPU and High Memory usage is the main reason for a server to become unresponsive and to go down – requiring a hard reboot which leads to unplanned downtime and other unpredictable implications (data loss, server corruption, etc.)
Get 1 LifeTime Free Domain Name with 1 and 2 yr Mocha/Business Plan
Get 1 LifeTime Free Domain Name when you sign up for 2 years for any of our Reseller plans.
Get 50% LifeTime Discount + FREE Setup when you sign up for 3 years for our SoHo/Business Plans.
Get 30% LifeTime Discount + FREE Setup + FREE STATIC IP when you sign up for 3 years for our Mocha Plan.
Get 1 LifeTime Free Domain Name when you sign up for 1 year for any of our Reseller plans.
Get 1 FREE Static IP when you sign up for 1 or 2 years for our Reseller plans (except Mocha2).
Get 2 FREE private DNS servers + FREE Setup +10% OFF (when transferring from anohter host) when you sign up for any of our Reseller plans.
Reseller plans
If you are looking to start your own branded hosting business – MochaHost reseller solutions is the right choice for you! Signing up for a MochaHost reseller plan will give you the flexibility to manage your business from a single centralized interface. We will provide you with the necessary assistance and share our experience with you. In addition to our packages we offer custom reseller plans – for more info and to provide you with an accurate quote please contact us with your exact reseller requirements.
Why MochaDedicated? The best part when leasing a server from us is that the same award winning support team of genius administrators (taking care of our own servers) will be in your disposal 24/7 and what is even better? You will have to pay ZERO for our Professional Managed Service!
Dedicated Cloud
– We can offer twice the CPU power and up to 3 times more server memory and better storage for the same price range!
– The cost savings running on dedicated Cloud vs. a typical dedicated server can be up to 300% right from the start.
– Not only that our offered disk storage is protected by RAID 10 (best protection and performance) but we also have redundant chassis including: power supplies/fans, redundant UPS devices and diesel generators (in event of power failure).
– Using our Cloud platform, the upgrades of memory, CPU, and storage are instant and require little or NO downtime.
– With our Cloud solution, there are virtually no limits on how much power, space and memory you may need (within the limits of the actual Cloud). For example, we can easily multiply your CPU power by 4 times within couple of minutes of your request!
– By utilizing our Cloud, you help to save the environment. Every day old PCs and servers are being dumped, producing excessive waste and polluting the Earth. Utilizing a Cloud not only reduces the overall power consumption which reduces the emission pollution, but also reduces the pollution caused by electronic components which can not be recycled and degraded.
– Since the Cloud provides features such as instant upgrades, automatic monitoring, etc. – your total downtime for maintenance can be reduced by 50% in comparison with other dedicated server solutions.
VPS
The best part when getting a VPS from us is that the same award winning support team of genius administrators (taking care of our own servers) will be in your disposal 24/7
Data Center
To provide you with the fastest access time, reliability, and disaster recovery, we use some of the most advanced datacenters in the USA with 2 different locations within the heart of the U.S.A – Texas.
Enterprise Data Centers Overview:
– SAS 70 Type II certified data centers
– 6 data centers in Houston and Dallas, USA 167k ft2 of raised floor
– N+1 Redundancy
– UPS power for all servers Automatic transfer to diesel generators 3 days of diesel fuel on-site Network hardware from Cisco, Juniper, Foundry
– Monitoring and processes assure availability
– Weekly generator tests to validate operations and procedures Global network operations center and local monitoring of power, HVAC and physical security
World-Class Network Overview:
By using multiple (7) Tier 1 telecom providers including AT&T, NTT and AboveNet, along with numerous private peering arrangements, we provide more than 250 Gbps of transit and peering capacity. With network Points of Presences (POPs) in each of the data centers in Dallas, Houston and London along with dedicated POPs in Virginia and California, the data centers provides global reach and lower latency by removing network bottlenecks for your hosted servers.
Key Features:
Fully redundant network architecture with no single points of failure Industry-leading network bandwidth capacity: 250+ gigabits/second Multiple concurrent, high-capacity Tier 1 bandwidth providers Network POPs across 5 cities and 2 continents. Peering points established in all data centers Network POPs added in San Jose, CA and Ashburn, VA to improve performance Highly available network architecture Fail-over routing & extra capacity at core and edge routers Full redundancy to servers optionally available Over 7 Gbps of DDoS mitigation
All shared, reseller, and VPS hosting plans are hosted on Enterprise-class Dell PowerEdge servers
A typical hosted server will include:
* Dual Quad Core Intel Xeon CPUs
* 10-16GB of RAM (DDR3 1066/1333MHz)
* RAID10 configuration providing the best performance and redundancy.
* Redundant Hot-plug Power Supplies (Energy Smart)
* Hot-plug redundant cooling
* Dual port Gigabit Ethernet Network adapters
Address
Mocha Host
San Jose , CA 95134
